Platform Integration
Our Services
Let's Talk
Ready to add dispute resolution to your platform? Let's discuss your needs and build a custom integration.
Contact Partnership TeamHome service platforms — marketplaces, apps, and networks that connect homeowners with contractors — face a consistent challenge: when a project goes wrong, there's no clear path to resolution. Users churn, reviews suffer, and your team spends hours managing escalations that were never their job. FairSquare's Platform Integration solves that by embedding professional dispute resolution directly into your product.
What's Included
Everything you need to offer in-platform dispute resolution — with no internal legal or ops burden.
Why Platforms Choose FairSquare
Reduce Churn
Disputes are one of the leading causes of user attrition on home services platforms. By offering a clear, trusted resolution path, you keep both homeowners and contractors active on your platform.
Protect Your Brand
Unresolved disputes often become public — reviews, social media, chargebacks. FairSquare gives users a private, structured channel that keeps resolution off public forums and away from your brand.
Eliminate Ops Burden
Stop asking your customer success team to mediate disputes they're not trained for. FairSquare handles the full resolution lifecycle — you just surface the intake button in your UI.
Build User Trust
Knowing there's a fair resolution process if something goes wrong makes users more confident booking and hiring through your platform — a measurable impact on conversion and repeat bookings.
Frequently Asked Questions
FairSquare provides a REST API that allows your platform to submit disputes, track case status, retrieve outcomes, and receive real-time webhooks. We provide full API documentation, a sandbox environment for testing, and dedicated technical support during integration.
Yes. We offer fully white-labeled options where the dispute resolution experience appears entirely under your brand, as well as co-branded options where FairSquare is acknowledged as the neutral administrator. We'll work with your product and design team to match your UI guidelines.
Platform pricing is volume-based and customized based on your user base, expected dispute volume, and desired service level. We offer per-case pricing, monthly subscription tiers, and revenue-share models depending on your business model. Contact our partnership team for a custom quote.
No. The integrated experience is seamless. Users initiate disputes through your platform, and FairSquare handles the back-end process. Depending on your integration level, users may interact with FairSquare's interface directly, or stay entirely within your branded experience.
We work with any platform that connects homeowners with contractors or service providers — including home improvement marketplaces, home warranty companies, property management software, and contractor networks. If your platform facilitates home services transactions, FairSquare is a fit.